I think I got dumber at Dillons

Last night I had to make a late stop at my local Dillon's. My husband and I had taken turns the night before hacking to harsh gagging points and he had humbly asked me to get some cough syrup. We were also out of coffee, creamer, and sweetener. At 10:15 pm I make the assigned stop with not much glee in my heart. Mostly dread because I knew funds were low and hate the thought of "declined" coming across the credit card machine. I select the Kroger equivalent to Dayquill and Nightquill.

On a side note: the "twofer" pack of Kroger brand 'quills cost roughly 75.8 cents per ounce. Individually, they cost $3.49 each or roughly 58.6 cents per ounce. READ YOUR COSTS!!

I then find my way to the sweetener (for my Sweet), creamer and coffee; noticing the same poor Dillon's customer in the same spot in line as I saw on my way in. I take quite some time in choosing coffee due to the shock of Dillon's ever changing and confusing "per ounce" prices. I make my selection, add the approximate cost of my goods and make my way to the checkout. I am surprised to see the same gentleman in line. Not sure of his issue - but the "checker boy" had to call in two reinforcement teenage managers to back him in his explanation.

When scanned, my total was $25.19. Much more than I had estimated but I'm not a quick thinker, nor a quick reactor. When I'm in line to pay I am struck as stupid as Kroger needs me to be. I swipe and go. But this time I looked at my receipt upon exiting and find "checker boy" has charged me for a total of four, yes 4, Kroger equivalent 'quills. Not the two that are in my blue plastic bag.

I swing around and notice one of the two "reinforcements" and approach boldly. She leads me to the long closed customer service desk which is manned by a 12 year old. I explain the error. He repeats my story back to me. Then asks if I can return "tomorrow". I still have to shake my head clear...."No, I cannot come back tomorrow. The mistake was made now, I need it fixed now". Twelve year old explains that there is no "refund" option to apply the overage back to my card. But, he offers, he can give me cash. I'm thinking that cash is perfectly acceptable. Twelve year old slaps down $6.98 and says "here you go". This still isn't setting well in my math deficient brain. If I were to have purchased only two bottles of generic 'quills, the total would have been over 7.8% more than $6.98. So, like a cranky old woman, I ask about the tax. He hid his eye rolling when he said, "That's why I wanted you to come back tomorrow". WHAT? WTF? I then told him he could go ahead and add the tax to the $6.98 and refund that also. He rounded up to .50. I said thanks. I was tired when I went in and absolutely exhausted when I left.